Help with Hoegger's Deluxe Milking System!!!

Discussion in 'Dairy Diaries' started by mikenandrea, Mar 24, 2010.

  1. mikenandrea

    mikenandrea New Member

    89
    Oct 21, 2009
    There are no visual instructions on how to use this machine.. ughh!! It is like I am suppose to know how to use the darn thing..
    Can anyone do a quick video run through on how to use it? I would SOOO appreciate
    it..
    Also, I found some sort of wire filter in the bottom of the box and
    not sure where it goes.. It is really small.. Is has a black rubber gasket
    around it and the filter part is like a wire mesh...
    Any ideas?
     
  2. StaceyRosado

    StaceyRosado Administrator Staff Member

    Oct 4, 2007
    NJ
    call Hoeggars - they are real nice and you can even talk to Mrs. Hoeggar if you ask (sometimes she answers the phone too).
     

  3. mikenandrea

    mikenandrea New Member

    89
    Oct 21, 2009
    Thats the problem.. I am a visual leaner.. I cant do something by someone simply telling me how to do it.. The machine didnt come with any visual instructions.. It also didnt not come with any visual instructions, or written instructions for that matter, on how to assemble it from the box.. Really sad!
     
  4. StaceyRosado

    StaceyRosado Administrator Staff Member

    Oct 4, 2007
    NJ
    well you can call to see if it was suppose to come with anything by calling
     
  5. mikenandrea

    mikenandrea New Member

    89
    Oct 21, 2009
    True
     
  6. mikenandrea

    mikenandrea New Member

    89
    Oct 21, 2009
    just got off the phone with them.. the answer was: play with it???
    It doesnt come with any how to videos anywhere. Nor does it come with visual instructions.. already getting off to a bad start.. Wish me luck.. Or if anyone has one, a helpful video would be nice.. hint hint :D
     
  7. StaceyRosado

    StaceyRosado Administrator Staff Member

    Oct 4, 2007
    NJ
    thats very strange I usually get nice help. But maybe someone here will have some suggestions or a video -- try a you tube too - there might be something on there
     
  8. mikenandrea

    mikenandrea New Member

    89
    Oct 21, 2009
    thanks Stacey.. Im not saying the suggestion wasnt nice.. LOL The voice on the other end was extremely nice.. Just not really much help when you say play with it.. KWIM?

    I have tried youtube.. Nothing on there except how to clean the canister on the tank..
     
  9. mikenandrea

    mikenandrea New Member

    89
    Oct 21, 2009
    Just wanted to let everyone know that I did wind up sending this unit back.. I just wasnt very happy with no instructions for 1600.
    I wound up purchasing a udderly ez milker.. we will see how good it is..
     
  10. bheila

    bheila New Member

    644
    Jan 9, 2009
    Kent, Wa
    Wow! For any amount of $ spent there should always be instructions. I would've sent it back too! No matter if they were nice or not, that's bad customer service. "Play with it", is not a helpful answer.
     
  11. StaceyRosado

    StaceyRosado Administrator Staff Member

    Oct 4, 2007
    NJ
    good to know

    Im getting an Udderly EZ milkler too
     
  12. farmgirl1

    farmgirl1 New Member

    205
    Mar 14, 2010
    Monroeville, NJ
    I have an udderly EZ milker! Sooo easy to use and sooo worth the money. even if there wasn't instructions it is so easy to use and to learn how to use! :)
     
  13. mikenandrea

    mikenandrea New Member

    89
    Oct 21, 2009
    Good to know.. cant wait to get mine.. they say it should be here by tomorrow :D
     
  14. farmgirl1

    farmgirl1 New Member

    205
    Mar 14, 2010
    Monroeville, NJ
    Is it there yet? Is it there yet? lol I'm even happy for you. :dance: :stars: :dance:
     
  15. mikenandrea

    mikenandrea New Member

    89
    Oct 21, 2009
    Yep!! Got here a couple of hours ago.. It came with an instructional dvd!!! LOL
    I will let you guys know how easy it works when I start seperating them at night.. The only that that turns me off at all is that the bottles are plastic.. They should offer glass bottle with them as an addition :)
     
  16. StaceyRosado

    StaceyRosado Administrator Staff Member

    Oct 4, 2007
    NJ
    no I rather plastic -- can you see a goat breaking a glass bottle and then you have pieces of it everywhere -- no not a good idea!

    also was talking to a rep who sells the Udderly EZ milker and he said with the quart size bottles you have to pump longer to create a suction. Just wanted you to know
     
  17. mikenandrea

    mikenandrea New Member

    89
    Oct 21, 2009
    In my kit they sent me a quart bottle and a pint bottle.. Will play around with both of them to see which I like to use the best :) Thanks Stacey!