new jeffers site

I agree! I DO NOT like the new changes they have made to the Jeffers site. :angry:

 

Yeah, Can't figure out that site at all. They have lost me as a customer, thats for sure.

 

I dont like it either.

Maybe there's someway to contact them and let them know our opinion, maybe if enough people would complain about the site they would go back to the other one.

 

I can't even figure out how to get it to work.... is there any other good goat suppliers I can check out. I have mainly used Jeffers.... this is depressing. :sigh:

 

Hey you can comment on their new site by using the contact us button. Doubt it will help but maybe if they get enough people complaining and them losing business they may switch back to the other site. *shrugs* I'm going to make do for this order but I'll probably be switching afterwards to. I can't find my supplies anywhere else that is the same price or cheaper. I have always used Jeffers because they are quick at shipping and easy to work with. Never had a problem with them. And the added bonus of their easy to navigate website...

I hate that they changed websites, its no longer easy. GRR :angry:

 

I'm not sure I'm following.. When did they change it? I have been on it several times for the last week and haven't noticed anything different, other than the new clearance items..

http://www.jefferspet.com/

I was thinking about making a post though; the reason I have been on it so much is because when I add something to my cart, it either does not show up in my cart, or when I click on another item or another page, the first item in my cart disappears, the most I've gotten in the cart is two items.. or is this what everyone is talking about? We've tried it on the other computer too.. we needed some wormer, but it won't let me get anything! How do they propose they are going to sell anything that way?

 

I had the same problem with the page numbers..
Sounds more like technical difficulties more than anything.. my mom said that we should order over the phone but i don't know. Its really frustrating..

 

Well the whole page number thing only happened once.. so far.. might have to find what I need and write down all the codes or whatever.. I have no idea. Atleast you guys can get stuff in your cart! I don't think I would be ordering over the comp with the troubles they've been having..

 

Yeah, I can only get one thing in my cart too and then even if I go to check out it says there is nothing in my cart. So frustrating!! Then I ordered a magazine....it never came!! I guess I'll have to order over the phone, but boy is it frustrating!

 

I told them that their new site is horrible and that I was thinking of shopping elsewhere. They told me they are still working on the site and gave me a promotional code to save $10 off my next purchase.......

 

Oh cool RunAround
YOu pushed their buttons good xD

 

I got a reply from Jeffers yesterday and they said that AOL members that are doing online shopping on the website,,,,it won't allow you to put more than 1 item in the cart and it won't let you check out etc. They said they were working on the problem. I really like Jeffers and am hoping they can get it fixed soon!!!

 

I simply stated that I was not fully satisfied with the new site.

 

Here is another reply I got:

Dear Ashley,
Thank you for your honest comments. We are working as fast as we
can to fix the site. I too wish we could go back to the old site. It
was written in an old Internet program that is no longer supported by
microsoft and we were told at any time it could go down. Please send
me the paticular problems you are having. I really appreciate your
honesty. We told our developer yesterday he has one month to fix the
200+ issues we have before we go to a new developer. So any feedback
you have we will add to our list.
Sincerely,
Ruth Jeffers