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Discussion Starter · #1 ·
I couldn't sleep so I snuck online for a few minutes :greengrin: (got the lap-top)... anyways, I am planning on doing some work on my Sales Policy... any suggestions?? I already don't accept checks for final payment, so got that covered... I do need something stating that once the goat leaves the our property we are not responsible... or something along those line, any ideas??

Also... for any of you that accept PayPal for final payment or deposits, what kind of fee do you add to the cost of the goat to cover the PayPal fees?? I have accepted PayPal for payments before and would like to do so in the future, but just wanted to know if some of you charge a percentage to cover the charges, and if so how much of a percentage?? :shrug:

Thanks in advance for the help! I know I have been swamping everyone with questions here lately (I am trying to keep my mind off of rebuilding and am focusing on my website... I am FAILING MISERABLY if you were wandering!! LOL! I just get so excited!!). Anyways, thank ya'll for putting up with me! :grouphug:
 

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Re: Sales Policy on Website & PayPal Question...

I do need something stating that once the goat leaves the our property we are not responsible... or something along those line, any ideas??
This is what is on my policies page...
We are sorry but we cannot be responsible for the health of our goats once they leave our premises. The stress of moving & other environmental factors can have unpredictable affects on animals, especially young goat kids. If a vet finds the fault of this animal to have resulted from our care, we will work with you to resolve this matter. But for our herd's protection, we cannot accept a goat back after it has left Laurel Haven.

Just state something along those lines maybe...
 

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Discussion Starter · #3 ·
Re: Sales Policy on Website & PayPal Question...

Yeah! Something like that! I will have to work on putting something together tomorrow (when I am not quite so deprived of sleep :coffee2: ). As soon as I come up with something I will post it on here to see what everyone thinks :thumb:
 

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Re: Sales Policy on Website & PayPal Question...

I might adapt something like that for my policy too.

As to the paypal thing, I was wondering that too.........because they charge a fee but I dont know how adding 3 or 4 percent to the deposit really helps anything...I mean then wouldnt you have to pay paypal for that 3 percent? I mean it cant come out even in the end or does it?

ok so I did a senerio because I was curious.

Deposit is 75.00 3 percent (say thats the paypal fee) is 2.25 add that together and you have a total of 77.25 as the deposit paid by the buyer. Paypal then charges you the 3 percent based on the total paid to you which would mean you get charged 2.31 for a net loss of 0.06 so I guess it would be worth it. If the charge is 4percent that net loss would be 0.12 on a 75dollar deposit.

I might just offer this as an option to people.

Thanks for bring it up Brandi
 

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Re: Sales Policy on Website & PayPal Question...

One of the breeders I buy our Nubians from takes paypal. That's how I've always paid her. I usually don't figure out the exact amount and just add on a few extra bucks and it's always been plenty. I use paypal for EVERYTHING so here you go LOL:

If you have a personal paypal account and receive a payment funded by PayPal Balance, PayPal Instant Transfer or PayPal eCheck it is free.

If you have a Business or Premier Paypal account and receive a payment funded by PayPal Balance, PayPal Instant Transfer or PayPal eCheck you pay a .30 transaction fee plus 2.9% up to $3000.00 in a month. $3000.01 - $10,000.00 a month you pay 2.5% plus the .30 transaction fee.

If you have a personal account and receive payments funded by a Credit Card or Debit Card you pay the .30 transaction fee and 4.9% and can only receive up to 5 payments a year.

If you have a Business or Premier account and receive payments funded by a Credit Card or Debit Card you pay the .30 transaction fee and 2.9% for up to $3000.00 a month. $3000.01-$10,000.00 a month you pay 2.5%.

They don't base it on the exact amount paid to you. They base it up to $3000.00 and so forth. So you would pay, say the 2.9%, no matter how much was sent to you up to $3000.00. So it does work out because it's pretty much a flat fee up to that $3000.00.

I'll use Stacey's example LOL:
$75.00 deposit (under $3000.00 so the rate is 2.9%)
2.9% is like $2.17 or something plus .30 transaction fee
They send you $77.47
Paypal takes the $2.47 because it's still under $3000.00 so it's still 2.9% of $75.00
You still have your $75.00 deposit :)

Hope that made sense! I can picture what I'm trying to explain but getting it into words so it's easy to understand is kind of complicated LOL
 

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Re: Sales Policy on Website & PayPal Question...

sweet! thanks Crystal that was very helpful.

So you dont mind paying the extra money for the use of paypal to give your deposit? I am curious from a buyers prospective if they will like that ability.
 

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Discussion Starter · #7 ·
Re: Sales Policy on Website & PayPal Question...

I was thinking about adding a 3% or 4% amount to any transactions made through paypal... That should cover it right?? I think I saw one site that did 4%.

Thanks for all the info!! I had planned on adding in something like this last year but never got around to it... so I want it to be in order for my new herd.

Also, does anyone know have to get one of the paypal logos for your website?? Something that say "PayPal Accepted" or "Accepts PayPal".... something along those lines... I don't want any widgets that you click on to "Pay Now" because I want them to contact me before paying through PayPal. I just thought it would be need to have an official PayPal emblem on there so everyone would recognize it and know we accept PayPal :shrug:
 

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Re: Sales Policy on Website & PayPal Question...

I believe it says on mine that I will accept paypal with a 3% additional fee. I might look into a business account though, but my DH has one - so not sure.

As far as the logo, you can get that from the paypal site as an HTML and then link to paypal.
 

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Re: Sales Policy on Website & PayPal Question...

freewebs has a way to add the paypal logo as a button I do believe - I need to look into it myself before I am sure on that
 

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Re: Sales Policy on Website & PayPal Question...

I'm actually on the fence now about accepting paypal for anything other than deposits. Paypal always sides with the customer so if they complain and say something went wrong then paypal will take the money back out of your account and give it to the "customer". So I'm on the fence with. I do like the ease of use with it though. Faster than mail-in checks or money orders. So I don't know. I'd hate to be burned by someone. That's why I do not accept checks at pick-up. I had someone cancel a check after they'd picked up 3 goats and left with them. I had to drive 3 hours one way to pick the goats back up with a police escort. I have no intention of doing that again.
 

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Re: Sales Policy on Website & PayPal Question...

I always try to pay with Paypal or CC if possible. So much more convenient compared to having to write a check, or get a money order, and fill out an envelope and get it in the mail. So, I'm willing to pay the % for the convenience. However, a little part of me says "well, it's a convenience for the seller too...don't have to wait for payment...wonder if it's coming...turn down other offers while waiting for checks to come and clear the bank...etc. So, when I start selling from my website I'll probably just "eat" the 3%. It's not much and I do think it's a little on the "nit picky" side of things. JMO
 

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Discussion Starter · #13 ·
Re: Sales Policy on Website & PayPal Question...

Found it!!! You go to PayPal.com login and click on Merchant Services... then under Resources click on Logo Center... then at the bottom you can choose which tyoe of graphics you want to add!!

When you click on Merchant Services it also gives you the options to add shopping carts and buy it now buttons to your website. I won't be using them because I just want people to know that I "officially" am capable of accepting PayPal BUT I want them to have to contact me before making a payment/deposit. Of course your website is your choice which is why I am saying you have those options also :wink:

Here is a test page I did on my website so you could see what a few of the PayPal Logos available look like:

http://hollowbeadranch.com/paypaltest.htm

You can click on the logo and it will tell you a little something about PayPal :greengrin: . Which "Now Accepting PayPal" Logo do you like best?? I will be using the top logo and one of the other two logos on my website in different places and will post as soon as I get my PayPal Policy annd logos up and running.

NOTE TO FREEWEBS USERS!: When loading these onto my site I tried right clicking on the actual logo and copy & pasting it to my website and it worked PERFECTLY!!! HOWEVER, when I used the HTML code it would show the paypal info when someone clicked on it BUT it would try and redirect your actual website page to PayPal causing it to pop up with an error. So if you use freewebs for you website then I would recommend copying and pasting the actual logo as opposed to using the HTML code :wink: (The logos I put on my website page listed above were done by copying & pasting the actual logo :thumb: )

Hope this helps!!!
 

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Discussion Starter · #14 ·
Re: Sales Policy on Website & PayPal Question...

Sweet Gum Minis said:
I'm actually on the fence now about accepting paypal for anything other than deposits. Paypal always sides with the customer so if they complain and say something went wrong then paypal will take the money back out of your account and give it to the "customer". So I'm on the fence with. I do like the ease of use with it though. Faster than mail-in checks or money orders. So I don't know. I'd hate to be burned by someone. That's why I do not accept checks at pick-up. I had someone cancel a check after they'd picked up 3 goats and left with them. I had to drive 3 hours one way to pick the goats back up with a police escort. I have no intention of doing that again.
When you send an invoice to someone through PayPal there is a "Comments" box on there for you to put anything you need to, so I always put the amount of the deposit, the date, the number of goats the deposit covers, roughly when the goats are to be picked up, and that the remaining balance is due at pickup and list the remaining balance amount. I ALSO put that is it a NON-REFUNDABLE deposit. This way when the person gets the invoice they can see my policies and stipulations for the deposit. If they accept and make the payment through PayPal then you essentially have it in writing that they understand it is a Non-Refundable Deposit, the amount, etc. A copy of this is logged in your PayPal account, so I really believe if you put all of that in the INVOICE that PayPal would side with you if there was a dispute. I really think it would give you legal leg to stand on.

As for the checks, I am the SAME way! I will NOT accept a check for final payment anymore... I started out doing that to be nice and show a little faith, until I got one $300 check that was no good and another $250 check that was also no good! The people FINALLY got me the money but it took each of them (two SEPARATE people) over a month to get it straightened out, after me threatening to come get the goats back. So because of certain people like that I no longer accept checks for final payments.
 

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Discussion Starter · #15 ·
Re: Sales Policy on Website & PayPal Question...

Ok, I finished my Sales Policy page. Please take a look and see what you think!

http://www.hollowbeadranch.com/salespolicy.htm

Any advice would be GREATLY appreciated!! I am still working on a PayPal Policy to add... but I don't have any goats for sale right now so it won't hurt anything for it to look like this until I can get that finished :wink:

I have also added the PayPal logos on that page and on my Animal Nursery page (when my Goats For Sale page is back up and running I will have one on there as well). Here is the one of my Animal Nursery page:

http://www.hollowbeadranch.com/animalnursery.htm

What do you think??
 

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No I actually prefer paying with paypal. I don't have to worry about the money getting lost in the mail and losing my reservations because it didn't get there and whatnot. I get a receipt right away showing that they are paid for too which is nice. It's only a couple of extra bucks to use paypal and for me those couple of bucks are worth not having to deal with the headaches and worries of regular mail :)
 

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Yeah, I either rarely send invoices with paypal or get the deposit before I can send it.

I like paypal myself too. Its so much easier to pay for stuff and its so much easier to get paid.
 
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